DoubleTree Resort by Hilton Lancaster

Front desk, coffee shop, and breakfast cafe staff were all friendly and professional. The mini convenient shop in the lobby next to the front desk has a great selection of premade food, snacks, drinks, swin dipaers, toiletry items, and microwave for guest use. Any item, that you might have forgotten to pack or might need on vacation, could be paid with card, cash or charged to room. The hotel had an amazing layout with elevators and exits to the parking lots conveniently located. The entire facility was clean and well maintained. The pool was warm with great hours( 8am to 10 pm), and the kids' pool area was perfect for littles to play in the shallow water with a slide and water jets throughout the area. Kis water play area had slightly cooler water, but that might have been from them fixing an issue. Our only disappointment is with the lack of hot tub in the pool area. It was permanently closed and tiled over. The room was a good layout for a family of 5 (three littles) with two queens and a spacious bathroom with a stand-alone shower and a jeted spa tub (~3' x5'). Room temperature control had a wide range (going under 60 degrees F), which was an amazing bonus along with the great water pressure for showering and high temperature water for the spa tub. Breakfast started at 6 am to 10 am, was good with made-to-order omelets, French toast, and two other options with side orders of hash browns, sausage, or bacon including other traditional continental breakfast items like cereal, hot oatmeal, fresh fruit with yogurt and, baked goods. The coffee shop and wine café are both amazing amenities for this upscale hotel with a kid friendly pool area along with a spacious spa tub room with two queens. .

We last stayed at this hotel when it was the Willow Valley Resort and much has changed in this area (part of the hotel and old restaurant is demolished). The hotel sent an email asking if we would like to upgrade our room for $10/night, however, only based on availability when we checked in. I asked when checked in if we received it and were told they were sold out, so we would have the room we originally booked, To our surprise, we did in fact have the upgraded with additional space, which was greatly appreciated with 2 babies. The beds were comfortable and we were happy to see they still had both the indoor pool and kids splash/play area. Shower pressure was great too!

The pool was very nice. I would of loved a hot tub but other than that a great stay! A very clean room. We loved the big bathroom! Staff was extremely helpful and friendly! The cookies at check in was a nice touch!

The overall property is really awesome. A very calm and quiet place. Facillities are good. Perfect place for a quiet calm vacation. Indoor swimming pool is awesome. Dont forget to get the choclate cookies at Lobby at thr time.of check in. Its rich in taste. The godd part is the cookies will.be warm whenever you get from them. Ask for your cookies anytime at the lobby during the entire stay.

Great location.